How to Solve an Epson Printer Error Code 0x97

Yehana Mccoy
4 min readApr 5, 2021

Epson has among the most renowned printers all around the world. Their versions are famous for their exceptional performance and constant high quality prints. But every driver or printer has its own fair share of flaws. Sometimes issues arise due to mechanical and technical reasons which are out of our control. Probably the most frequent mistake that consumers experience with Epson printers would be your Epson Error code 0x97.

Have you ever encountered this type of mistake whilst utilizing an Epson WF-3640 or any other Epson version? This specific problem is very annoying, and many Epson printer users often report it. Luckily for you, there is a simple fix for this issue, which we will talk later below. But first, let us discuss exactly what this mistake is and what its potential causes are.

What is an Epson WF-3640 mistake code 0x97?

The Epson WF-3640 mistake code 0x97 is often experienced by people that are utilizing their printers for an elongated period. This sort of error crops up immediately, and you won’t receive any warning or indication when it happens. It simplifies your printer’s basic functioning by disrupting a sign which aids the device to turn off and on. You won’t have the ability to use your printer before you permanently repair the issue.

It is possible to observe an Epson mistake code 0x97 in your printer LED display. This mistake happens while you are printing, forcing the printer to close down suddenly.

What triggers a Epson Error Code 0x97?

The Epson 0x97 error code is a kind of warning if you experience an internal hardware problem with your printer. It may be due to a motherboard malfunction another sort of internal element malfunction. After this error appears on the display, it is probably because some internal elements of your printer are not working properly.

Should you experience an Epson mistake code 0x97 in your WF-3640 or any additional WorkForce printer, do not worry. Consider following the Easy troubleshooting approaches below before you ship your printer into a repair store

Before you move, you want to cancel any printing job and remove all paper sticks from your own printer. This system is relatively simple and might work for you, based on the origin of the malfunction. After eliminating all paper sticks, disconnect each cable on the printer. They comprise USB cords, cable wires, and power cords, in addition to ink cartridges.

Press and hold the printer Power button for 1 minute. Then, plug everything, such as reinstalling the Epson ink cartridges in their respective slots. Push the Power button and then turn in your printer then run a test printing. Learn whether there are some modifications. When the Epson 0x97 continues or when it returned after a couple of pages of printing, then proceed to troubleshoot procedure 2.

This Tracking technique is almost like the initial one. You need to disconnect all of your printer cables. Permit your printer to break for approximately five minutes before you move. Continue pressing and pressing the Power button while you reconnect each cable back. You might require another individual’s aid with this particular method.

Press and hold the Power button for 1 minute and then launch. Conduct a check print to discover whether there are some improvements. When the Epson printer malfunction code 0x97 still lingers, then the previous method might be the alternative.

There are instances when a dirty and filthy printhead is your culprit behind an Epson 0x97 mistake. If that is true, the solution is to clean the printhead thoroughly.

Step 1 — Eliminate each ink cartridge by one from the printhead. Put the ink cartridges (in inverted position) along with a clean towel or paper. Then, carefully remove the printhead in the printer.

Step 2 — Wipe the base of the printhead thoroughly with a sterile, lint-free cloth damped in warm water. Continue on cleaning the nozzle region till there is no longer black ink sticking to the cloth.

Step 3 — Scrub the printhead into a bowl with warm water for 10 minutes. Don’t use boiled water. Place a clean paper towel in the bottom and allow the printhead rest over it while massaging. Take the printhead in the bowl, and wipe off any moisture and water with a sterile lint-free cloth.

Step 4 — put the printhead in addition to a paper towel and permit it to air-dry for 15 minutes. After that, insert the printhead back in the carriage and reinstall all of the capsules in their respective slots. Switch in your printer and see whether there are some modifications.

There is also a possibility that a malware would be your most important cause of this Epson mistake code 0x97. In that case, then install or upgrade your printer’s malware security.

Is the Epson printer warranty still valid? If it is, you can get in touch with the customer care section that will assist you manage the issue, then ask customer service for potential troubleshooting procedures.

In case the customer service can not help you fix the problem, you may then ask to get a replacement. The Epson printer malfunction code 0x97 is a hardware malfunction mistake, meaning your printer is basically non-operational. Epson will replace your printer when they can not help you mend it. It would be best to make the most of your warranty ahead of anything else.



Yehana Mccoy

I am Yehana Mccoy and I am living in the United States. If any issue occurs contact us and get quickly full support.